Update: Children under the age of 12 are not longer permitted to enter shopping malls, cooperative societies, supermarkets or stand alone retail establishment.
After being closed for over a month to help stop the spread of covid-19, malls in the UAE are gearing up to reopen.
Following an update issued by the Department of Economic Development Abu Dhabi, Aldar Properties has announced the re-opening of Yas Mall and Al Jimi Mall effective May 2, 2020. The operating hours for the malls throughout Ramadan are from 12 noon to 9pm with supermarkets and pharmacies open from 9am to midnight.
The new directive allows retail stores to open as well as beauty and grooming salons, which will open for hair and nail appointments only with appropriate social distancing measures in place.
Entertainment venues will remain closed, while food and beverage outlets can accommodate diners in groups of up to two persons per table and run the outlets at maximum 30% capacity. Take-away and home delivery service will still be available at these outlets and will be supported with online delivery options following a new agreement that Aldar has signed with Zomato.
Enhanced safety measures include the installation of thermal cameras, temperature monitoring and on-site paramedics and nurses throughout operating hours.
All mall staff underwent testing for COVID-19 before returning to work and will have regular temperature tests when on site. Parking is restricted to every other parking bay and guests and staff alike will be required to wear mask and gloves.
The following measures have been taken inside the mall to ensure public safety:
- Additional sanitizers have been installed in each bathroom
- Signage advising social distancing has been strategically placed throughout all open areas.
- Retail outlets will accommodate one customer for every five square metres.
- Changing rooms are closed and no exchange of items permitted.
- Cashless payment is encouraged to reduce physical contact and a restriction on product trials including cosmetics and shoes is in place.
- All touch screens have been disabled.
- Elevator usage is restricted and only available for People of Determination.
- Security robots will be deployed inside the mall to further reduce guest contact, while all customer service needs will be addressed through contactless tablet devices.
Additionally, seniors over the age of 60 will not be permitted into the mall to ensure their safety.
If you’d prefer to delay going to the mall, a new service has been launched to help you shop from home. ‘We Shop For You’ is a service extended to residents, offering a virtual, cashless and convenient way of shopping through the Akyasi service complete with free-of-charge home delivery. This innovative solution offers a virtual shopping experience for all stores located at Yas Mall.