JadoPado, the region’s leading e-commerce experience, unveiled the evolution of their business into a marketplace. JadoPado allows sellers from around the world to set up a store in just a few minutes to sell their products to a global audience. At a press conference held at the Armani hotel located inside the iconic Burj Khalifa, Omar Kassim, JadoPado’s CEO, introduced media to the new platform. In a move to grow JadoPado and help independent sellers worldwide, the executives spent time analyzing the challenges within e-commerce and designed a solution to meet the needs of sellers. The details of the exciting new marketplace were revealed during an informal question and answer session. Here’s the scoop…
The Challenges and how JadoPado met them…
Customer Experience: JadoPado gives buyers incredible product and price choice across a wide range of categories and an easy to use, secure experience. Buyers can message sellers with their queries before or after purchase and use reviews to give sellers honest feedback about their purchase experience.
Payment: JadoPado handles payments on behalf of sellers with an integrated multi-seller checkout process, and protects them from fraud while also securing buyers’ payment details and personal information. Sellers can request to be paid out to any bank account globally once a buyer has received their purchase. Payments are made to sellers weekly.
Time/Investment: Setting up a store with JadoPado takes a few minutes. Sellers can add offers to existing products in JadoPado’s catalogue or create new products across 16 top level categories and over 5500 categories in total. Orders and shipping are handled through a well thought out interface allowing sellers to ship directly to customers the way they want, whether it be with their own fleet or a third party carrier.
Question and Answer Session
Q: How is JadoPado Marketplace different than Souq.com?
A: Look and feel and we allow sellers to represent themselves; with other business models, everything has to be done through the platform host. We allow sellers to represent themselves entirely and handle customer care themselves.
Q: What is the commission structure for JadoPado Marketplace?
A: We retain 4% on electronics and 8% on everything else.
Q: Will you maintain your existing business model? If so, how will you do that when sellers are able to undercut your prices?
A: The existing product has been renamed, JadoPado Direct. We will continue to offer the same great customer experience by providing fast, same delivery whenever possible.